Terms & Conditions
This website is operated by Claire Sydney. By accessing our website and purchasing from us, you agree to the following terms.
1. General
By using this site, you confirm that you are at least the age of majority in your country and agree to comply with these terms.
We reserve the right to update or change these terms at any time.
2. Products & Availability
We make every effort to display our products as accurately as possible. However, slight variations may occur.
We reserve the right to limit quantities or discontinue products at any time without notice.
3. Pricing
All prices are displayed in AUD and include applicable taxes unless stated otherwise.
Prices may change at any time without notice.
Customers are responsible for any applicable import duties or taxes required by their country.
4. Orders
Orders are processed quickly after being placed.
If you need to make changes or cancel your order, please contact us as soon as possible.
While we cannot guarantee modifications after processing has begun, we will always do our best to assist.
We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
5. Shipping
Shipping times are estimates and may vary depending on location and external factors.
While we aim to deliver within the estimated timeframe, delays may occasionally occur due to circumstances outside our control, such as carrier or customs delays.
If your order is significantly delayed or has not arrived within a reasonable timeframe, please contact our support team. We will work with you to find a suitable solution.
6. Returns & Refunds
Customers may request a return or refund in accordance with our Return Policy, which is clearly available on our website.
We aim to handle all requests fairly and in line with applicable consumer laws. For full details, please refer to our Return Policy.
7. Liability
We are not liable for any indirect or incidental damages arising from the use of our products or website, except where required by law.
Nothing in these terms excludes or limits any rights you may have under applicable consumer protection laws.
8. Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.
9. Customer Support
We encourage customers to contact our support team for any questions or concerns before initiating a chargeback or dispute.
We are committed to resolving any issues quickly, fairly, and in good faith.
10. Contact
For any questions, please contact us:
Email: info@claire-sydney.com